Privacy Policy
Your privacy is important to us. This policy outlines how ACORN Aged Care collects, uses, and protects your personal information.
Information we collect
Through our website contact form, we collect your name, phone number, and optionally your email address and a description of your situation. This information is used solely to respond to your enquiry and provide aged care navigation services.
How we use your information
We use your contact details to respond to your enquiry, provide the services you request, and communicate with you about your aged care journey. We do not use your information for marketing purposes without your consent.
Information sharing
We do not sell, trade, or share your personal information with third parties. Your information is only shared with aged care providers when you have given us explicit consent to do so as part of our services.
Health information
Our website does not collect health information. Any health or care-related information shared during consultations is handled through separate, Privacy Act-compliant systems and is not stored on this website.
Data security
We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure. Our website is hosted on secure infrastructure with encrypted connections (HTTPS).
Your rights
You have the right to access, correct, or request deletion of your personal information at any time. To make a request, please contact us at hello@acornagedcare.com.au.
Contact us
If you have questions about this privacy policy or how we handle your information, please contact us at hello@acornagedcare.com.au or call 1300 000 000.
This policy was last updated in March 2026. ACORN Nursing Consultants (ACORN Aged Care) is committed to complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth).